Normal shipping rates are $1.25 per pound for each item ordered and shipped within the continental United States. Items can be shipped by Fedex.

We guarantee against manufactures' defects for 30 days from the date of the delivery on all products except for items in the Exception Section. Products with manufacturer warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/ exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packing materials, warranty cards, and accessories.

Exception Section - Items not covered under this return policy:

Olevia brand TVs - are covered by manufacturer's warranty. New Olevia TVs come with one year Manufacturer's warranty, serviced at customer's location. Reconditioned Olevia TVs come with 90 days manufacturer's warranty, serviced direct with the manufacturer. You need to register with Olevia within one month of the purchase to be eligible for warranty coverage.

Gaming (includes brand new consoles and games for all types of systems): All of the gaming comes with manufactuer's warranty unless specified otherwise in the description section of the item. If the item is defective customer will need to contact maufacturer. If the item is unwanted and was not open, this item may be returned to us per our "Unwanted Returns" section.

Items may be returned only with prior authorization.

All shipping and handling fees are non-refundable except where we made an error by shipping an incorrect item to the customer. Customer must contact us within one week of the delivery.

Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number(RMA#). Merchandise must be in the unused condition only. Refused Delivery will be treated as "Unwanted Returns", consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shippng cost incurred by the action of refusing the delivery. Cosequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways.

Defective Items: Customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA an automatic store credit will be applied once merchandise is returned back to the warehouse. If the return has been received to our warehouse after 30 days from the original day of receipt of the merchandise, it will be sent to the customer at their expense.

All reimbursements are done in the form of a company credit which can be used towards new orders. Customer may request a refund back to the credit card in which case a 5% credit card processing fee will be deducted from the total amount of the refund. Refunds may take 3 to 5 business days to post back to the credit card.